Help and
troubleshooting.
Game support
Controls, run recovery, leaderboard rules, advertising help, and a direct line to the developer.
Contact
Tell us the app version, device model, iOS or Android version, run type or Run code, and what happened immediately before the issue. Do not send passwords or payment-card details.
Quick start
- How do I control the paddle?
- Swipe left or right anywhere on the screen to move the paddle around the rim. Hold near either edge to keep turning. Lift and touch again anywhere; the paddle does not jump to your finger.
- How do I launch the ball?
- Tap the arena when the launch prompt is shown. After launch, follow the return angle and move the paddle into the ball’s path.
- How do I use Blast?
- Build charge through play. A ready ball glows mint. Double-tap the playfield or tap Blast to detonate around it; Blast-radius upgrades and temporary powers change the area.
- What do lift pads and portals do?
- Lift pads launch balls over low walls toward airborne targets. Linked portals move a ball to the exit and point it along the exit arrow.
- What happens after wave 10?
- Wave 10 records a victory. You can finish the run there or continue into an endless sequence with stronger combinations.
Runs and saves
- How do I enter or replay a Run code?
- From the main screen tap Run options, choose Standard or Remix, and enter letters, numbers, or dashes in Run code. RECENT RUNS in the Journal also offers replay. Daily run uses its fixed Run code.
- Can I resume after closing the app?
- The game saves a recovery checkpoint around run boundaries and when the app moves to the background. If one is available, the main screen shows Continue Run. An interrupted active wave may restart from its saved wave boundary and is shown as Wave restarted.
- What stays after a run?
- Wave upgrades reset. Records, discoveries, earned paddle colors, RECENT RUNS, Challenge rule progress, and settings stay on this device.
- How do I start a different run?
- Choose Main Menu from Pause, then New Run for a fresh Standard run or Run options to customize one. Starting a replacement run asks for confirmation. After a run ends, Main Menu returns home.
Scores and Game Center or Google Play Games
- Which scores reach the public leaderboard?
- A score is eligible when you finish the 10-wave milestone on Standard difficulty and the Standard course, without a continue or restarted wave. Practice scores stay on the device. Network and Game Center availability on iPhone, or Google Play Games availability for Android adult profiles, still apply.
- Why did my score stay local?
- Open Run details and check whether a continue or wave restart was used. Then check your Game Center sign-in on iPhone or Google Play Games sign-in on an Android adult profile. Android restricted profiles do not activate Google Play Games, so their scores stay local. Network or platform service availability can also delay or prevent submission.
- What is score for?
- Score measures how well a run went in your personal records. Eligible 10-wave scores can also appear on Game Center or, for Android adult profiles, Google Play Games. Hitting targets and keeping a streak earns more points; score itself does not make survival easier.
Ads, purchases, and privacy
- Where will I see ads?
- On iPhone and Android adult profiles, ads can appear on the pause screen, results screen, and occasionally between runs, subject to privacy choices and provider availability. Android restricted profiles receive only G-rated banner ads, with child-directed treatment and under-age-of-consent treatment; rewarded and interstitial ads are disabled. Ads never cover the playing field. Remove Ads removes in-game ads and makes the shared recovery ad-free.
- How do I remove ads or restore a purchase?
- Open Settings and choose Remove Ads. The App Store or Google Play shows the current localized price before confirmation. It is a one-time purchase, not a subscription, and remains available for Android adult and restricted profiles. On iPhone, use Restore Purchases with the Apple Account that bought it. On Android, restore queries the current Google Play account. Android restricted profiles do not send an app-defined analytics purchase event. The game has no separate login or cloud-save account.
- The rewarded recovery did not work.
- Rewarded ads are available only on iPhone and Android adult profiles, and a recovery is granted only after the ad provider confirms completion. Android restricted profiles are not offered a rewarded recovery; they can start a fresh run, or use the ad-free shared recovery when Remove Ads is owned. If an offered ad is unavailable or fails, the recovery is not spent; retry later or start a fresh run.
- Why does Android ask about age?
- Before the game starts, Android asks for a date of birth or lets you continue without one. The age-18 calculation happens on the device. The date is immediately discarded and is not stored, logged, or transmitted; only an adult or restricted profile is kept locally. Anyone under 18, or anyone who continues without a date, uses the restricted profile. Until the screen is completed, advertising, Firebase Analytics, Crashlytics, and Google Play Games are not activated.
- How do I change privacy choices?
- Open Settings. Share gameplay and crash data is available on iPhone and Android adult profiles and can be turned off at any time. Android restricted profiles do not activate Firebase Analytics or Crashlytics. Ad Choices opens choices available for your region. On iPhone, Apple tracking permission is in iPhone Settings > Privacy & Security > Tracking. Android adult profiles use regional consent and device advertising settings; restricted profiles use child-directed, G-rated banner requests and under-age-of-consent treatment.
- The game looks pixelated or runs slowly.
- Open Settings > Visual Quality. Automatic adapts to device load; High prioritizes detail and Low prioritizes frame rate. Close other demanding apps, let the phone cool, and turn off Low Power Mode if performance remains limited.
- Sound, motion, or vibration is uncomfortable.
- Settings includes master, music, effects, Reduced Motion, turning speed, direction, and local vibration feedback. Adjust them before continuing to play.
- How do reminders work?
- Reminders are optional local notifications scheduled on this device. iPhone asks for notification permission through the system; Android may ask on Android 13 or later. Change notification permission in iPhone or Android settings. Reminder schedules, delivery, and taps are kept on the device.
Privacy requests
Read the privacy choices or email pranavgarg@gmail.com. Local progress can be removed by deleting the app. On iPhone, Offload App keeps documents and data; Android’s uninstall or archive behavior is controlled by Android and may differ.
Software credits
Read the third-party software notices for the libraries, native services, and font included in the game.